Shipping & Returns

Shipping & Returns

Here’s the updated Shipping and Return Policy based on the details you provided:


Shipping Policy

Processing Time:
Orders are processed and shipped within 1-2 business days. You will receive a notification once your order has shipped, including a tracking number to follow your package.

Shipping Times:

  • Standard Shipping: Delivery in 3 - 7 business days (depending on your location).

Shipping Rates:
Shipping rates are calculated at checkout and may vary depending on the item(s) purchased.

Order Tracking:
Once your order is shipped, you will receive an email with tracking information. You can track your package through the provided tracking number.

Incorrect Shipping Address:
Please ensure that the shipping address is correct before placing your order. If you realize there is an error, contact us immediately at cs@bumpeeztoys.com, and we will assist in correcting the address if the order hasn’t been shipped yet.


Return Policy

Returns:
We accept returns within 30 days of purchase. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Customers are responsible for the return shipping costs, unless the product is defective or damaged.

How to Return:
To initiate a return, please email us at cs@bumpeeztoys.com with your order number and the reason for your return. We will provide you with instructions on how to return the item.

Damaged or Defective Items:
If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will work with you to resolve the issue, which may include sending a replacement or offering a refund.

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please note that the original shipping charges are non-refundable.

Return Shipping Costs:
Customers are responsible for return shipping costs. Please ensure that your return package has a tracking number to track the status of your return.